As you begin to delve further into building your network the next important task is create, nurture, and maintain your credibility. Once expectations form, your credibility stage begins. It is important to understand how vital this stage, if each party is confident of attaining fulfillment from the relationship, it will strengthen it. How is credibility attained? When appointments are kept, promises are acted upon, facts verified, and services rendered. Then and only then does credibility get whittled out in small, meager, diminutive portions.

There is no doubt that the foundation of referral marketing is relationships. Without them the marketing is unfounded, useless, and unproductive. Referral marketing works best when both parties benefit, look at your network, is everyone benefiting from what you are doing? Are you helping your network succeed? The first mistake in referral marketing that most people make is assuming everyone in your network is your client. This is quite the misnomer when speaking of referral marketing, your network is mainly your referral sources, the place where your prospects come from. Are you enabling your referral sources to help send you potential prospects?

Too often we get a client coming to us and asking for us to perform some services for them and to give them an estimate. As we begin to ask questions about the project it becomes increasingly obvious that they haven’t thought it through. They then ask for an estimate and a spec, a few sample ideas, if they like it and the price, they’ll pay for it. There are huge problems with trying to receive creative services on spec.

Everyone needs a sense of control, stability, and sanity to your business. I’ve been using a multitude of programs lately in an attempt to wrangle my business functions and to be honest there is so much out there that work okay but nothing that really worked great for me.

Look around you and choose a few things you’ve purchased 5 years ago, 2 years ago, 6 months ago, and this week. Why did you buy? This is a series attempting to dig into the why behind our actions.

Brands often influence our purchasing decisions, hell, sometimes they down right make them for us. When did a brand become such a deciding factor? Does buying due to a brand mean you bought based on their clout? Or is it the history of the brand? The reliability, quality of the brand?

As I thought about these questions myself I began to find that with some items I buy I could care less about brand and others I wouldn’t sway away from. Take table salt, picture frames, file folders, envelopes, mousepads, legal pads, checks; all I don’t care about brand, I care about functionality and could value. But now take computers, pens, watches, kitchen knives, hot sauce; I care very much about brand. Why is that I thought? Well, I would like to think to myself that I don’t buy brand name items simply because a certain name is on it but it brings up a interesting conjecture. Do I buy my brand names because I’ve used them and have found success with them, meaning I’ve found quality, usefulness, and value in it therefore I will purchase from that brand. Should that brand release a new product am I more inclined to purchase from them because I use other products from the same brand?