Lately it seems as if the market for social media 101 and 102 have hit critical mass, unfortunately I think it’s just beginning to grow. Everyone will get into the business of telling you how to leverage, game, manipulate, and pendulate wants against needs. The more we become a “friending” society the more we need to be reminded that we are still human. Yes, there are ways to help nudge or further expose a desire into a “friending” action but the incessant documentation and rules for social media needs to find a plateau. This isn’t to say that those who are creating materials for those just becoming acquainted with social media are wasting their time or creating useless chatter amongst the internet. It does seem, however, that we are wanting to abandon our humanity for something more enticing. This happened with the advent of email and email newsletter campaigns, still heavily used but often tossed to the side for more social fields, email has been through this and maybe we should learn some lessons.

Too often companies short change themselves by neglecting to offer additional, paramount, and even sine qua non information that could transform their customers’ business. It is very possible that instead of looking for new margins and markets you may already have exactly what your customers need; your knowledge.